Privacy Policy

Manauss respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you interact with our website or services.

1. Information We Collect

We collect information you provide directly, such as when you fill out a contact form, subscribe to a newsletter, or request a consultation. This may include your name, email address, phone number, and details about your organisation or project.

We also automatically collect certain technical data when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed. This information helps us improve site performance and user experience.

2. How We Use Your Data

We use your personal data for the following purposes:

• To respond to your enquiries and provide consulting services.
• To send relevant information about our services, updates, and events (with your consent).
• To improve our website and tailor content to user preferences.
• To comply with legal obligations and protect our rights.

3. Cookies and Tracking

Our website uses cookies and similar tracking technologies to analyse traffic, remember your preferences, and enhance functionality. You can control cookie settings through your browser. Disabling certain cookies may affect site performance.

4. Data Sharing and Third Parties

We do not sell your personal data. We may share information with trusted third-party service providers who assist us with website hosting, analytics, email delivery, and CRM management. These providers are contractually bound to protect your data and use it only for the purposes we specify.

We may also disclose information if required by law or to protect the rights, property, or safety of Manauss, our clients, or others.

5. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. When no longer needed, we securely delete or anonymise the data.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you.
• Correction: Ask us to correct inaccurate or incomplete data.
• Deletion: Request deletion of your data, subject to legal obligations.
• Portability: Receive your data in a structured, machine-readable format.
• Withdraw consent: Opt out of marketing communications at any time.

To exercise any of these rights, please contact us using the details below. We will respond within the timeframe required by applicable law.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. International Transfers

If you are located outside South Africa, your data may be transferred to and processed in South Africa or other countries where our service providers operate. We ensure appropriate safeguards are in place for such transfers.

9. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

Manauss

3066 September Mountains

Phone: 017 083 3944

Email: info@manauss.com

11. No Misrepresentation

Manauss does not make false or misleading claims about its services, affiliations, or results. We do not use fake endorsements, create false urgency, or misrepresent our ownership or credentials. All information provided on this website is accurate to the best of our knowledge and is not intended to deceive or manipulate users.